Become the Eyes and Ears of the City with the 311 Mobile App!

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Borrowed from the City’s Newport News Now newsletter…if you are not receiving those, you can sign up for it here: Subscribe to NN Now

Report potholes, roadway repairs and other issues from your phone
The City of Newport News 311 Contact Center is a great resource for residents and guests to ask questions about city-related issues. Connect with 311 more easily by downloading the NNVA 311 mobile app and become the eyes and ears of the city through real-time collaboration! Citizens can report potholes, roadway repairs and other issues from anywhere in the city using their mobile phone. The app allows citizens to submit a service request via smartphone by simply installing the app, selecting the appropriate service request type, identifying the location of the incident and answering a few questions that pertain to the type of service request selected. With location services turned on, your smartphone’s GPS can automatically find your location and use that as the setting. Users can change the location by dragging the map marker to the desired address. The NNVA 311 mobile app is free and can be downloaded from the App Store or Google Play. The Newport News 311 Contact Center can be reached at [email protected] or 933-2311.