Weekly e-mail on Saturdays at 0500.

Customer Notice: Service Disconnections for Non-Payment to Resume

During the recent federal furloughs, Newport News Waterworks (NNWW) temporarily paused service disconnections to support customers who were unexpectedly impacted. With the federal government now fully reopened, NNWW will resume service disconnections for non-payment, beginning Monday, Dec. 1. This will include water service disconnections for both NNWW and Hampton Roads Sanitation District (HRSD).

If customers have a past-due balance, they are encouraged to make a payment or contact the NNWW as soon as possible to discuss their options. They can review the NNWW’s website for available financial assistance options.

NNWW has partnered with PromisePay to offer easy, flexible payment plans. Please visit their website or call PromisePay at 757-703-4005 to sign up.

Customers can make payments using any of the following methods:

  • Online: via the NNWW customer portal
  • NNWW Mobile App
  • By Phone: 757-926-1000, option 2
  • By Mail: through USPS
  • In Person or Drop Box:
  • 700 Town Center Drive (City Center Oyster Point)
  • 2400 Washington Avenue (City Hall Treasurer’s Office)

NNWW thanks its customers for their cooperation.

The Big Fall Clean-Up 2025: How Newport News Keeps Leaves Moving and Streets Flowing

Every year, as autumn settles over Newport News, neighborhoods transform into a patchwork of gold, amber, and deep red. It’s a beautiful season — and also one of the busiest for the City’s Public Works Street Maintenance Division. When the leaves begin to fall, an extraordinary citywide operation starts behind the scenes: loose-leaf collection.

This annual service is more than a convenience. It’s a coordinated effort that protects storm drains, keeps roads safe, and preserves the natural beauty of our communities. Here’s how the process works — and how residents can help keep it running smoothly.

A Citywide Rhythm

Newport News is divided into three major leaf-collection areas. Each one has a scheduled start date during the fall and winter months, allowing crews to work efficiently through thousands of households.
Area 2 begins in early December <- Village Green is in Area 2
Area 3 follows just before the New Year
Area 1 starts in late January
A final citywide sweep takes place in February

The schedule is carefully planned to ensure that every neighborhood receives one full collection round before the season ends.

How the Crews Work

Once a zone opens, teams move methodically through each street using specialized vacuum trucks designed to scoop up large piles of loose leaves. The trucks work best when piles are neatly placed and free of debris — that’s why resident preparation is crucial to the system.

Crews rely on clear curbs and good visibility. Leaves must be raked to the edge of the roadway, not to the street or drainage ditch. When leaves block gutters or storm drains, water backs up. It can cause localized flooding — especially during the winter rain season. Keeping the piles out of the street helps keep everyone safer.

Why Preparation Matters

To keep everything running smoothly, residents are asked to have their leaves at the curb line by 7 a.m. on the first day their area’s collection begins. Because crews make one pass through each neighborhood, timing is everything.

A Few Small Steps From Residents Go a Long Way:

Keep leaves close to the road, but not in the street or ditch

Remove sticks, branches, and other debris — mixed piles cannot be collected

Avoid covering water meters and utility boxes

Wait until the week before your collection date to rake leaves out to the curb to prevent drifting

These simple actions help crews work faster, reduce equipment damage, and maintain proper drainage throughout the season.

Options for Bagged Leaves

For those who prefer to bag their leaves, another option is available year-round during regular bulk pickup. Leaves must be placed in clear plastic bags and limited to 30 per collection. This service helps households that accumulate leaves earlier or later than the loose-leaf schedule.

A Shared Effort, A Cleaner City

Loose-leaf collection is one of Newport News’ most anticipated seasonal services, and it works best when the community comes together. Residents prepare their yards; Public Works handles the heavy lifting. The result: cleaner streets, healthier storm drains, and neighborhoods that look their best heading into winter.

This fall, as the leaves begin to drop, a little preparation at home helps keep the entire city moving. And with a few simple steps, we can all do our part to protect the place we call home.

For more information, go to nnva.gov/857/Seasonal-Leaf-Collection or call our 311 team at 757-933-2311.

Newport News Leaf Collection Video

2025 Thanksgiving Closures

Thanksgiving Closures

As the Thanksgiving holiday approaches, several city offices and services will be closed or operating on adjusted schedules. Here’s what you need to know:

City Offices: City offices will be closed on Wednesday, Nov. 26, Thursday, Nov. 27, and Friday, Nov. 28.

Libraries: All Newport News libraries will be closed on Wednesday, Nov. 26, Thursday, Nov. 27, and Friday, Nov. 28, in observance of the Thanksgiving holiday.

Recreation Centers: All recreation centers will be closed on Thursday, Nov. 27, and Friday, Nov. 28.

  • Huntington Park Pickleball and Tennis Courts: Closed on Thursday, Nov. 27.
  • Historic Sites: All historic sites will be closed on Thursday, Nov. 27.

Garbage, Recycling, and Bulk Waste Collections:

  • Thursday, Nov. 27, collections will be rescheduled to Monday, Dec. 1.
  • All regularly scheduled collections for the week of Dec. 1 will be delayed by one day (Monday collections will occur on Tuesday, Tuesday on Wednesday, and so on through Thursday’s collections, which will be on Friday).
  • There will be no delay for 18-gallon, Black Bin recyclers.

Recovery Operations Center: Closed from Wednesday, Nov. 26, through Sunday, Nov. 30.

Adoption Center and Reunite Lobby: The Adoption Center will be closed on Thursday, Nov. 27, and will reopen on Friday, Nov. 28, at 12 p.m.

The Reunite lobby will have a limited operational schedule on Thursday, Nov. 27, from 10 a.m. to 12 p.m. for animal reclaim.

VG Swim Team Run/Walk Event

The VG swim team is having a run/walk event to raise money!
Event details
Date: Saturday, December 6
Adult run: 5k (2 trips around the neighborhood with the Minuteman/Crown Pointe Loop) – 9:30 am
Kid run: 1 mile (single lap around the main VG loop) – 10:30 am
We will be done in time for families to head to the park for the Meet the Grinch event! Spend your morning with neighbors as we head into the holiday season!
Registration is open to all VG neighbors as well as anyone else who wants to join!
Cost – $20 per adult, $15 per kid (age 12 and under) – Registration includes a shirt – $15 for an additional shirt

VGCA: Presents with the Grinch

 The Christmas season is here Village Green Community Association! We welcome you to join us for our annual Christmas Presents with the Grinch.

Please join us Saturday morning December 6th at Eleven, we will meet at the club house for light snacks and presents. The Grinch will arrive soon after everyone is ready and will pass out gifts to the kids. Please parents, grandparents and caregivers have your presents turned in by December 4th  WITH your child’s name on it and fully wrapped!  Keep the gift to one gift per kid AND under $30 as it is just about the fun. Ready gifts can be drop off to the porch of 657 VGP. (Please do not ring doorbell). After gifts everyone is welcome to socialize outside at the playground for some fun! You are more than welcome to join us after the swim team fundraiser happening right before this event. It’s going to be a great day in the Green for the VGCA and swim team support. For more information on the swim team fundraiser before the Grinch, keep an eye out of the Facebook page or contact Sara Winant. Thank you and we cannot wait for our VGCA members to come see the Grinch! Please comment below to RSVP. 

VGCA President meets with NN City Council members

I met with NN City Council members Cleon Long and Terri Francis, Neighborhood Services Manager from the City Manager’s Office, along with representatives from some other neighborhoods in the central district of Newport News.

The purpose of the meeting was a listening session for neighborhood representatives to voice concerns to the city. Mr. Long is fronting an effort to revitalize older neighborhoods, realizing that neighborhood community is an important aspect in enjoyable living in the city.

There were three other neighborhood HOAs represented (Village Green is a Community Association), all voluntary ones, of varying sizes. Village Green is the largest with Wendwood being a close second and the only other with a pool. The others are considerably smaller, but all have retention ponds managed by the Newport News Stormwater department. It seems that Village Green is the only neighborhood where there is no public access to the pond.

By and large, the greatest two concerns of all the neighborhoods were the lack of paid members and the vegetation growth in their retention ponds. In the others, they are able to install their own aeration systems and help manage vegetation growth while we are fenced off from ours.

One of the concerns that Mr. Long brought to the table was the maintenance and repair of our ageing neighborhood facilities. His desire is to find monies and convince the other members of the city council to appropriate matching grants to the neighborhoods where monies are needed. Aeration equipment, our clubhouse roof, clearing out of some of the trees that have overtaken our central park area and destroyed our tennis courts, paying for the fencing that we are currently replacing, covering expenses for pool maintenance and repairs, etc.

Another of his concerns is revitalizing existing neighborhoods and generating new ones that attract buyers rather than renters – those who statistically have more of an investment in their homes and their neighborhoods, in a time when volunteers are harder to find. This is where the Neighborhood Services Manager comes in with her Strategic Housing Initiative Plan.

They are also working on a Spot Blight Abatement program to address the current ineffectiveness of our codes enforcement. They recognize that neighbors feel reluctant to snitch on their own neighbors while also being in a position of wanting their neighbors to keep up their properties appropriately.

Mr. Long also spoke of a Rental Inspection Program which provides some limited authority to inspect rental homes in areas of the city where property values are being brought down by a majority of rental property versus owner-occupied homes. Village Green does not fall into one of their zones of interest and the program does not allow a city-wide net but rather distinctly-defined zones.

Another program is a Land Bank whereby derelict and unproductive properties are purchased and used as green spaces or for other uses by the city for the public. A private example is what CNU is doing with the bank property they recently purchased on Warwick Blvd. They demolished the old building and are turning that space into an art display, welcoming citizens to CNU.

I will be following up with Mr. Long to see if we can get some matching grants to help cover some long term “desirements” we have here in our neighborhood. I am also actively pursuing a better understanding of the retention pond and our access to the area around it as a possible access from the rear of the neighborhood to the common recreational areas, something that was originally planned when this neighborhood was designed and built.

One of the other items that was brought to my attention, prior to this meeting, was the confusion at the intersection with Oyster Point. I have been communicating with one of the traffic engineers and it appears the city will be installing directional signs mounted to the traffic light bars, further defining the direction of travel for the outgoing lanes. Widening that intersection, to allow a right turn lane would be a much larger discussion for later. Also, one other neighbor had called in about the issue, so calling 311 to report issues within the city does produce results.

Annual call for VGCA Board nominations for 2026

Nominations will open for elected board members of the Village Green Community Association for 2026. Elected positions include: President, Vice President, Treasurer, and Secretary. If you would like to nominate someone for a position, please contact any current board member or send an e-mail to [email protected]. Also, if you would like to consider volunteering on one of the standing committees, please let us know.

Elections will be held on October 23rd at 7:00, at the annual general membership meeting at the clubhouse. All VGCA members are welcome to attend. Nominees will be announced on October 16th.

VGCA Halloween event and movie night

Get ready for some spooky family Friday fun! Head up to the park Friday October 17th 6:30pm. Kids MUST have an adult with them to attend. Come as you are or in a family friendly costume. We will have game, crafts and candy! If you want to stick around for movie. We will be watching Nightmare Before Christmas at 8pm, you are welcome to leave before the movie n only come for the event!
If you are staying for the movie rsvp for popcorn and bring a chair!

Fall Plant Sale

Denbigh Day Parade and Festival

The City of Newport News, in partnership with the Denbigh Lions Club, is thrilled to host the 65th Annual Denbigh Day Parade and Festival on Saturday, Sept. 20, from 10 a.m. – 2 p.m. The event will feature a vibrant parade, live music, a DJ, games, inflatables, amusements, food vendors, and much more.

The parade kicks off at 10 a.m. at Denbigh High School with energetic marching bands from five local high schools, decorated car clubs, elaborately designed floats, synchronized dance teams, and hometown little leaguers, among others. At the Festival, don’t miss the chance to dance along with Bobby Blackhat, Virginia’s Blues Ambassador, who will deliver a performance at 12 p.m. DJ Eroc will also be spinning tracks to energize the crowd, inviting everyone to join in lively line dances.

Parking, admission, and activities are all free. Please note that food truck prices vary.

Prohibited items include outside alcohol, glass containers, and bicycles. Only certified service dogs are allowed.

Community members are encouraged to mark their calendars and attend a day filled with community pride, entertainment, and celebration. Denbigh Day promises to be an unforgettable experience, offering the perfect opportunity to immerse in the spirit of the community and create lasting memories.

For more information, please visit the Newport News Parks and Recreation website.